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Establish a plan of action. With your team or work group representatives, ask questions seeking more detail:
- What requests does our department receive by phone/e-mail that we can transition to the intranet?
- Who exactly is our audience?
- What problem is a visitor to my sub-site trying to solve?
- What tasks can we automate that would free us up for other tasks?
- What information do we have (that's not available elsewhere) that we can help
employees improve their job performance. If it is available, should we link to it?
- How do we want to present this information-data base, pdf files, forms, etc.
- Does any information need to be password protected?
- How long do we want to keep the information online?
- How often will we update? What needs archiving?
- Will this site require technical support?
- Will additional resources be needed after the sub-site is completed to answer
mail, send out forms, file regulatory papers?
- Do I plan to use any information, graphics, videos, music or photos that may be copyrighted. Review the Copyrights & Trademarks information and receive appropriate permission.
You will probably have more questions, but start with these. Brainstorm and write down the answers as a team (try to have all your group represented). Consolidate the items that are alike, group them by function or common theme and prioritize them according to what is critical to the site's success -- or need to have -- and those that are wishes. Assign team members to be responsible for particular items. Set deadlines.
The outcome should be a much smaller, organized list of content. With this information you are ready to organize your intranet presence. Use a phased-in approach. Your success will be more tangible and not as stressful to reach.
Go to step 4. |
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